FAQ

Everything You Need to Know Before Buying/ Selling Gold

FAQ'S

Your gold is valued based on three clear factors:

  • The current gold spot price

  • The purity (karat) of your gold

  • The weight in grams

We explain the price per gram and how the final amount is calculated, so you understand exactly how your offer is reached. There are no hidden deductions or pressure to proceed.

No. There is absolutely no obligation to sell.

You are free to ask questions, take time to think, or walk away without proceeding. Our role is to provide a clear valuation — the decision is always yours.

You will need to bring:

  • A valid government-issued photo ID

  • The gold items you would like valued

Under New Zealand law, ID verification is required for all transactions.

FAQ'S

If you choose to sell, payment is made via secure bank transfer. This ensures the transaction is lawful, traceable, and compliant with New Zealand regulations. Payments are typically processed promptly once agreed.

Yes. We purchase gold jewellery whether it is new, old, broken, outdated, or inherited. Gold is valued based on its purity and weight — not its condition.

We operate strictly by appointment to ensure privacy, security, and personal attention for every client. There are no public walk-ins or overlapping customers. Each consultation is confidential and unhurried.

Amazing Value Every Day

Items prices that fit your budget

Successful Customer Service

We work with a focus on 100% customer satisfaction.

All Payment Methods

Don't bother with payment details.